Contact Us
Customer Service Hours
Call Center: Monday through Thursday, 7am to 6pm MT
Friday, 7am to 5pm MT
Walk-In: Monday through Friday, 8am to 5pm MT
Please note that we do not accept cash payments on-site.
Contact Numbers
Local: (801) 321-7294
Toll Free: (877) 336-7378
Service Members: (844) 255-8321
Fax: (801) 366-8431
Regent Scholarship: (801) 321-7159
Defaulted Loans: (877) 336-7398
Email - *General Questions Only
Customer Service: uheaa@utahsbr.edu
Servicemembers: servicemembers@utahsbr.edu
*As email is an unsecured method of communication, we are only able to answer general questions. For account specific information, please call. DO NOT include personal information via email, such as Social Security Numbers.
Correspondence Address
P. O. Box 145110
Salt Lake City, UT 84114-5110
Payment Address
Utah Higher Education Assistance Authority
P. O. Box 561480
Denver, CO 80256-1480
Building Location
Board of Regents Building, The Gateway
60 South 400 West
Salt Lake City, UT 84101-1284
Advocate Websites
Washington State: https://www.wsac.wa.gov/loan-advocacy