On Sunday, August 25th from 8:00 am MT until 10:00 AM MT, our self-service phone menu and payment system will be unavailable due to scheduled maintenance; however, our website and online portal will remain available during this time. We apologize for any inconvenience this may cause.

Contact Us

Customer Service Hours

Walk-In: Monday through Friday,  8am to 5pm MT

Call Center: Monday through Friday,  8am to 5pm MT

Please note that we do not accept cash payments on-site.

Contact Numbers

Local: (801) 321-7294

Toll Free: (877) 336-7378

Service Members: (844) 255-8321

Fax: (801) 366-8431

Regent Scholarship: (801) 321-7159

Defaulted Loans: (877) 336-7398

Email

Customer Service: uheaa@utahsbr.edu

Servicemembers: servicemembers@utahsbr.edu

Correspondence Address

Utah Higher Education Assistance Authority
P. O. Box 145110
Salt Lake City, UT 84114-5110
 

Payment Address

Utah Higher Education Assistance Authority
P. O. Box 561480
Denver, CO 80256-1480

Building Location

Board of Regents Building, The Gateway
60 South 400 West
Salt Lake City, UT 84101-1284

Advocate Websites

Washington State: https://www.wsac.wa.gov/loan-advocacy