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Forms

FORMS Categories FFELPTILPDefaulted Loan FFELP Name Download Description Authorization to Release Information to a Third Party This form is used to authorize the servicer to release account-related information to a third party. Cancer Treatment Deferment Request This form is used to defer payments for up to 12 months at a time during cancer treatment, plus six months after the cancer treatment ends. Economic Hardship Deferment Request This form is used to defer payments for up to 12 months at a time for a maximum of 36 months. Customers must meet the income and family size requirements in order to qualify. General…

Calculators

Resources How much should I for save for college? What is the value of a college education? What will mymonthly payment be? Do I qualify for an Income-Based Repayment Plan? How long until my loan is paid off? What is the cost of a deferment or forbearance?

Military Service Deferment

Military Service Deferment The Military Service Deferment allows you to postpone your student loan payments while you’re serving on qualifying active duty. How to Qualify You can qualify if you are:-Serving on active duty during a war or other military operation, national emergency, or-Performing qualifying National Guard duty during a war, other military operation, or national emergency.Qualifying loan types include Stafford loans, PLUS loans and Consolidation loans. How to Apply Download the Military Service Deferment Request.Complete and return the form with the required documentation. You can submit your documentation to our correspondence address in one of two ways:-Send a copy of your…

Postponements

Postponing Payments If you’re having trouble making payments temporarily, a postponement option may be a good fit for you. The two methods of postponement you may qualify for are deferments or a forbearance.  Deferment What is deferment? A deferment is a period of time in which your payments are temporarily postponed. You have to meet specific criteria to qualify for deferment. To be eligible for a deferment your loans must be in repayment and you must provide specific documentation. What deferment options are available? Eligibility requirements differ between deferment type and are indicated on each deferment request form. A list of…

Frequently Asked Questions – Transfer from ACS to UHEAA

Frequently Asked Questions - Transfer from ACS to UHEAA Why was my loan transferred? Your loan was purchased by UHEAA in February 2015, and the servicing of your loan has recently been transferred from ACS to us. UHEAA’s focus is to help students plan, prepare, and pay for their college education in order to fulfill their educational goals. UHEAA has over 30 years of experience in providing excellent customer service to student loan borrowers, and we look forward to assisting you. Will I have a new account number? Yes, once the transfer process is complete you can log in to…
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COVID-19 FAQ

COVID-19 FAQ We are actively tracking updates regarding the COVID-19 outbreak. If you have concerns about how the outbreak may affect your ability to repay your loans or schooling, please refer to the Frequently Asked Questions below.We will continue to update this page as we receive additional information. Categories Preparing for RepaymentInterest Waiver QuestionsForbearance due to COVID-19 QuestionsRepayment QuestionsStudent/Parent Questions Preparing for Repayment When is the forbearance set to end?The COVID-19 relief options offered by UHEAA are based on the schedule of COVID-19 emergency relief flexibilities set forth by the Department of Education. Currently, these flexibilities are set to end…

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Temporary Public Service Loan Forgiveness Waiver On October 6th, 2021, the U.S. Department of Education announced a change to Public Service Loan Forgiveness (PSLF) program rules for a limited time as a result of the COVID-19 national emergency. For a limited period of time, borrowers may receive credit for past periods of repayment that would otherwise not qualify for PSLF. For more information, please visit our PLSF Waiver FAQ. × Dismiss alert Credit Karma Information Third party credit monitoring websites can be a helpful tool for getting estimates about your credit score. However, they are prone to showing false changes…

Financial Aids

Financial Aids Families are expected to be the primary source of education funding. Savings and contributions from friends and relatives are often used to help meet education costs. Beyond this primary source of funding, financial aid is available to those who qualify. Types of financial aid include:  - Scholarships- Grants- Loans- Work Study- Other Need-based Aid   Families aScholarships are awards usually based on skill, ability, talent, or achievement.Grants are funds that generally don’t have to be repaid. A recipient who fails to enroll,withdraws, or changes enrollment status may owe a refund or repayment depending on theschool’s refund/repayment policy. Grants are…

Post-Active Duty Student Deferment

Post-Active Duty Student Deferment This postponement option is for customers who are enrolled in school or within six months of leaving school when called into military service and have completed their military service. You can receive this deferment for up to 13 months after you complete your military service or until you enroll in school at least a half-time basis. How to Qualify You can qualify if you were called to active duty and ALL of the following apply:-You are a member of the National Guard or Armed Forces Reserve, including those members in retired status when activated-Your service includes a period…

Defaulted Loans

Defaulted Loans Tackling Your Defaulted Student Loan If you have defaulted on your student loans, the outstanding balance becomes immediately due, and you are no longer eligible for deferment or forbearance. If you are unable to repay the outstanding balance in full, but are willing to make payments toward your defaulted loans, UHEAA can help.There are more ways than before to repay your defaulted student loans and certain programs can even remove your loans from default. A UHEAA representative can help you determine which repayment options are available to you and which option is right for you depending on what…